Contact us
Welcome to the Customer Care service for Bonelli-Lux Online Store!
For instant answers to frequent enquiries about Bonelli-Lux Online Store and your online shopping experience, please browse our Customer Care topics.
Please note that we are only able to provide assistance for issues related to the Online Store and are not able to answer questions concerning any other service offered by Bonelli-Lux.
Should you require such information, please contact the appropriate department or find the nearest office.
How to contact us:
- By e-mail
Fill in the form:
- Should you wish to contact a Customer Care representative, we will be glad to assist you from Monday to Friday, from 8 a.m. to 8 p.m EET, excluding holidays.
Phone number :
+359 898 658 082.
N.B. When you e-mail us, please don't include any Credit Card information because the e-mail system is not protected.
Your personal information will be processed by Bonelli Lux LTD., with office at26 "D-r G. М. Dimitrov" Str. Plovdiv 4000, Bulgaria(“Bonelli”), the Data Controller, exclusively to answer your request for information. Your data will be processed by the personnel responsible for managing the website and providing related services, the specific services referred to in your request, information systems.
Consult our Privacy Policy for information on the data processors and your rights according to the Bulgarian Law.